DRAFT — PENDING JOHN'S APPROVAL — NOT LEGAL ADVICE

Helping Trades LLC · Privacy Policy

Version: 2.0 draft (ht-privacy-v2-2026-10-15; matches consent calc-consent-v1-2026-10-15 and Terms v5) · Prepared: Oct 15, 2026

Helping Trades LLC ("we," "us"), 21278 Bellechasse Ct, Boca Raton, FL 33433, runs https://helpingtrades.com. This policy explains what we collect and how we use it.

1. What we collect

• From you: name, business name, phone, email, ZIP/city, plan choice, language, the ID of the rep who referred you, and the answers you enter in our tools (such as the missed-call cost calculator).
• Consent records: the exact consent text and version you saw, whether you checked the box, the date and time, the page URL, language, IP address, phone and email, and any later opt-out.
• Payments: card data goes directly to Stripe; we don't store card numbers.
• For our clients' customers: call recordings and transcripts, texts and booking details processed by the AI receptionist. We handle this data on our clients' behalf.

2. How we use it

To build and run your service, bill you, provide support, keep records of consent and opt-outs, and, only with your consent, contact you by call, text or email about our services.

3. Calls, texts and emails

• If you opt in, we may send marketing and informational calls, texts (SMS/MMS) and emails. Texts may be sent using automated technology. Our outbound marketing calls are made by live people; we do not use artificial or prerecorded voices on them. Consent is not a condition of purchase.
• Texts: message frequency varies, up to 4 text messages per month. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help.
• Español: Responda STOP (o PARAR) para dejar de recibir mensajes de texto, o HELP (o AYUDA) para obtener ayuda. Hasta 4 mensajes de texto por mes. Pueden aplicarse tarifas de mensajes y datos.
• Emails: use the unsubscribe link in any marketing email, or email us at [Support email: pending John].
• Calls: ask the caller or email us to be placed on our internal do-not-call list.
• Recording: calls may be recorded, and we tell you at the start of the call.

4. Sharing

• We share data only with service providers who run the service (e.g., Stripe, GoHighLevel/LeadConnector, Netlify, our calling vendor, telecom carriers), and when the law requires.
• We do not sell personal information.
• No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties, except service providers that help us deliver the messages.

5. How long we keep it

• Account data: for as long as you are a client, plus 5 years, or longer if the law requires.
• Consent and opt-out records: 5 years from the last message we send you. (Legal's default, chosen to cover the TCPA and Florida telemarketing law claim periods; John can change it.)
• Clients' customer data: as the client directs or our client agreement provides.

6. Your choices

You can ask to access, correct or delete your data by emailing [Support email: pending John]. We may keep consent and opt-out records as needed to prove compliance and honor your opt-out.

7. Security

We use reasonable safeguards; no system is 100% secure.

8. Children

Our service is not directed to children under 13.

9. Changes

We'll post updates here with a new version date.

10. Contact

Helping Trades LLC · 21278 Bellechasse Ct, Boca Raton, FL 33433 · [Support email: pending John] · https://helpingtrades.com

End of Privacy Policy v2.0 draft — not in effect until Helping Trades publishes an approved version.

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